Shipping policy

Shipping for our items varies based on the item. You can find a more specific date for shipping on each listing. If you add on our ROUTE shipping insurance to your order we will insure your order is either fully replaced (if we still have the inventory) or refunded if your package had not been delivered after 14 days from the shipping date, the package destroyed by USPS in shipment OR if your package tracking was marked as delivered but actually mis-delivered to another address then in this case we will need a letter submitted by the customer from your local post office emailed on their letterhead to you letting us know of the mis-delivery an unsuccessful attempt to retrieve it. Any package that is marked as delivered and does not have this submitted documentation from the customer will not be covered.